The service for the deaf is a video communication service intended for deaf people making it possible to connect any helpdesk to the citizen with a Video Centre where LIS - the Italian Sign Language - interpreters operate.The interpreter's task is to facilitate communication between the deaf person and the helpdesk operator, translating the deaf person's requests from Sign Language into verbal language and, vice versa, translating the operator's instructions into Sign Language.The interpreter also operates an assistance service, not limited to translation, but using the knowledge of the two "worlds" to put them at the service of the deaf person. The service is based on software for Tablets equipped with the necessary internet connections (LAN, Wi-Fi, 3G, 4G).The videocall consists in a functional conversion between sight and hearing: the interpreter communicates with the deaf person using a visual language, a Sign Language, and with the helpdesk operator using a verbal language.
The service for the deaf is an interpreting service that translates a visual language, the LIS - Italian Sign Language - into a spoken language, in this case Italian, to allow deaf people to communicate in real time even if there are no accompanying persons acting as interpreters for them. This disability has not yet been sufficiently facilitated by social policies, even though deaf people live in difficult and highly disabling situations.
The service aims to remove the barrier to disability, allowing deaf people to communicate, enabling them to regain autonomy in social relationships and in dealing with the bureaucratic/administrative/everyday aspects of life.
At the moment the service is available at the counters of:
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Monza, in via Cremona 4/A (for the East Brianza area)
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Cesano Maderno, in via Novara 27/29 (for West Brianza area)
